Becoming a Trans Knowledgeable Provider


UPMC Western Psychiatric Hospital
        Department of Psychiatry
        Office of Educational Resources and Planning
Community Care Behavioral Health Organization
Office of Diversity and Inclusion, University of Pittsburgh

This online registration site is closed, however you will be able to complete a 'walk-in' registration the 
day of the event. 
Thank you for your interest!


“Becoming a Trans Knowledgeable Provider”



Monday, August 12, 2019


Alumni Hall

University of Pittsburgh

4227 Fifth Avenue

Pittsburgh, PA 15260


8:30 a.m. to 4:45 p.m.
Registration: 7:30 to 8:30 a.m.


Course Directors:

Kelly O’Toole, MSW, LCSW

Amy Shanahan, MS, CADC

Carol VanZile, MSW, LCSW



Recovery and Wellness:  The Journey Starts Here

A Joint Effort Sponsored by Community Care Behavioral Health Organization and UPMC Western Psychiatric Hospital



“Becoming a Trans Knowledgeable Provider”

Monday, August 12, 2019

Alumni Hall, University of Pittsburgh



According to the Centers for Disease Control and Prevention, people who are lesbian, gay, bisexual, or transgender (LGBT) are members of every community. Individuals that identify as LGBT are diverse, come from all walks of life, and include people of all races and ethnicities, all ages, all socioeconomic statuses, and from all parts of the United States. The perspectives and needs of LGBT people should be routinely considered in public health efforts to improve the overall health of every person and eliminate health disparities.


The National LGBT Health Education Center, a program of the Fenway Institute, looked specifically at transgender discrimination and found tremendous health disparity and inequality.  The National Transgender Discrimination Survey identified the following: 50% of the individual surveyed reported teaching their medical providers about transgender care; 19% were refused care due to transgender or gender non-conforming status; 28% postponed necessary medical care when sick or injured due to discrimination by health care providers; and 33% delayed or did not try to get preventive healthcare due to discrimination by health care providers.  It has been well documented that the LGBT community has higher rates of mental health issues, substance abuse and suicide attempts and The Fenway Institute in their survey published that the lifetime suicide attempt rate by the transgender population was 41%. 


 In addition to considering the needs of the trans population and programs designed to improve the health of entire communities, there is also a need for culturally competent medical care, psychiatric care and prevention services that are specific to this population. This conference will focus on the medical and behavioral health care needs for transgender persons and best practices, including adaptation of a minority stress framework in clinical practice, best practices for working with transgender people and their families. 


Educational Objectives

At the completion of this program, participants should be able to:

1.      Discuss recent academic research for serving the mental  health needs of transgender population.

2.      Demonstrate skills and increase confidence for providing mental health services to the transgender individuals

3.      Describe the medical transition process

4.      Recognize community supports and coordination of care needs for transgender individuals. 

Who Should Attend: Mental health providers, medical providers, community providers  




We would like to give special thanks to the UPMC Western
Psychiatric LGBTQ+ Committee for the countless hours they have committed throughout the year and for their work in developing this conference for all to learn and grow as providers of care for transgender individuals


  • Parking is available at Soldiers and Sailors Parking Garage.

  • Please dress in layers. It is difficult to adjust the room temperature to suit everyone’s needs. 


Course Directors

Kelly O’Toole, MSW, LCSW
Director of Clinical Care Services
Adult Services
UPMC Western Psychiatric Hospital
Pittsburgh, PA

 Amy Shanahan, MS, CADC
Director of Clinical Care Services of Addiction Medicine Services
University of Pittsburgh Medical Center
Ambulatory Services
UPMC Western Psychiatric Hospital
Pittsburgh, PA

Carol VanZile, LCSW
Director BH Regulatory, Compliance and Accreditation/Compliance Officer
UPMC Western Psychiatric Hospital
Pittsburgh, PA



Julie R. Beaulieu, PhD
Gender, Sexuality, and Women's Studies Program
University of Pittsburgh
Pittsburgh, PA

 Tamar C. Carmel, MD
Medical Director of Mental Health Services,
Central Outreach Wellness Center
Clinical Assistant Professor,
University of Pittsburgh School of Medicine, Department of Psychiatry
Pittsburgh, PA

Kristen Eckstrand, MD, PhD 
Fellow, Child & Adolescent Psychiatry
UPMC Western Psychiatric Hospital
Pittsburgh, PA

Morgan Faeder, MD, PhD
Assistant Professor of Psychiatry
UPMC Western Psychiatric Hospital
University of Pittsburgh School of Medicine
Pittsburgh, PA

 January Furer
Member at Large, Parents, Families and Friends of Lesbians and Gays (PFLAG)
Pittsburgh, PA

Julian Gill-Peterson, PhD
Assistant Professor, Department of English
Secondary Appointment in Gender, Sexuality, and Women’s Studies
Author of Histories of the Transgender Child (2018) 
University of Pittsburgh
Pittsburgh, PA

Gerald Montano, DO, MS
Assistant Professor of Pediatrics
University of Pittsburgh School of Medicine
Medical Director, Gender & Sexual Development Program
Center for Adolescent & Young Adult Health
UPMC Children’s Hospital of Pittsburgh
Pittsburgh, PA

 Taylor Paglisotti, BA
Data Analyst Coordinator
UPMC Children’s Hospital of Pittsburgh
Pittsburgh, PA

 Dana Rofey, PhD
Associate Professor of Psychiatry, Pediatrics, and Psychology
University of Pittsburgh School of Medicine
Pittsburgh, PA

Gina Sequeira, MD
Adolescent Medicine Fellow 
UPMC Children's Hospital of Pittsburgh
Pittsburgh, PA

Alicyn Simpson
Trans Buddy Program Coordinator
CAYAH Clinic of UPMC 
UPMC Children’s Hospital of Pittsburgh
Pittsburgh, PA


All individuals in a position to control the content of this education activity are required to disclose all relevant financial relationships with any entity producing, marketing, re-selling, or distributing health care goods or services, used on, or consumed by, patients.


The University of Pittsburgh is an affirmative action, equal opportunity institution.


7:30 to 8:30 a.m.                Registration / Continental Breakfast

8:30 to 8:45 a.m.                Welcome, Introductions and Background                                                         
8:45 to 10:45 a.m.              Keynote I: 

                                          Julie Beaulieu, PhD; Julian Gill-Peterson, PhD
Bringing Transgender History into the Clinic      

10:45 to 11:00 a.m.             Break 

11:00 a.m. to 12:00 p.m.     Keynote II: 
Gerald Montano, DO, MS;
                                           Dana Rofey, PhD; 
                                           A State of Times

12:00 to 1:30 p.m.               Lunch (on own)

1:30 to 2:30 p.m.                 Breakout Sessions I

                                           A. Kristen Eckstrand, MD, PhD
Using the Minority Stress Model in 
                                                Psychiatric Risk Assessments              

                                           B.  Morgan Faeder, MD 
Best Practice

                                           C.  Gerald Montano, DO, MS; 
                                                 Dana Rofey, PhD; January Furer 
What’s Family Got to Do with It; 
                                                 Family-Child Relationships                  

2:30 to 2:45 p.m.                  Break

2:45 to 3:45 p.m.                  Breakout Sessions II

                                             A. Kristen Eckstrand, MD, PhD; 
                                                 Morgan Faeder, MD
Coordination of Care Among Providers        

                                             B. Taylor Paglisotti, BA;
                                                 Alicyn Simpson

Trans Buddy: Lessons in Transgender 
                                                  Cultural Competency from a Clinic-Based,
                                                  Community-Led Peer Support Model

                                             C. Gina Sequeira, MD
Medical Transition Process and Impact 
                                                  on Mood

                                             D. Tamar Carmel, MD
The Impact of Societal Discrimination 
                                                   on Mental Health

3:45 to 4:45 p.m.                    Panel Discussion: 
                                               Where Do We Go From Here?
Moderator: Kristen Eckstrand
Morgan Faeder; 
                                               Gerald Montano; Dana Rofey; 
                                               Alicyn Simpson; Gina Sequeira                                             

4:45 p.m.                                Adjournment


 All presentations are introductory to intermediate instructional levels.


For additional information regarding the speakers and/or presentations, please contact Doreen Barkowitz at [email protected]

Continuing Education Credit 


UPMC Western Psychiatric Hospital is approved by the American Psychological Association to offer continuing education for psychologists. UPMC Western Psychiatric Hospital maintains responsibility for this program and its content. This program is being offered for 6.0 continuing education credits.


UPMC Western Psychiatric Hospital has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 5059.  Programs that do not qualify for NBCC credit are clearly identified.  UPMC Western Psychiatric Hospital is solely responsible for all aspects of this program.  This program is being offered for 6.0 continuing education hours.  

Certified Alcohol and Drug Counselors/Certified Co-Occurring Disorders Professionals: CADC/CCDP

The Office of Education and Regional Programming, UPMC Western Psychiatric Hospital is certified by the Pennsylvania Certification Board (PCB) to provide Certified Alcohol and Drug Counselor (CADC) and Certified Co-occurring Disorders Professional (CCDP) continuing education credits. This program is being offered for 6.0 continuing education credits. 

Licensed/Clinical Social Workers, Licensed Professional Counselors, Licensed Marriage and Family Therapists: LSW/LCSW/LPC/LMFT

This program is offered for 6.0 hours of social work continuing education through co-sponsorship of the University of Pittsburgh’s School of Social Work, a Council on Social Work Education-accredited school and, therefore, a PA pre-approved provider of social work continuing education. These credit hours satisfy requirements for LSW/LCSW, LPC and LMFT biennial license renewal. For information on social work continuing education call (412) 624-3711. 

Other Healthcare Professionals

Nurses and other health care professionals are awarded .6 Continuing Education Units (CEU's). One CEU is equal to 10 contact hours. Nurses: For attending this program you will receive a Certificate of Attendance confirming 6.0 hours of continuing education. These hours may be considered eligible for completing the 30 hours of continuing education required for biannual nursing re-licensure in Pennsylvania. Peer Specialists: This program fulfills requirements for Certified Peer Specialist continuing education. 

We request that all participants complete the online survey. Everyone must sign out at the end of the program. CEU and CADC Certificates will be available once the program has ended. All other certificates will be sent via e-mail to participants once they’ve completed the online survey.   Please keep your certificate in a safe place once you receive it.  Replacement certificates cost $30.

Registration Information

Fee Schedule 

                                  Before July 19, 2019    After July 19, 2019


Professionals                                        $100              $120    


 UPMC Affiliated Professionals              $80                $100    


(Please register with your UPMC e-mail address)

Interns/Residents/Community Members

(no continuing education)                    $40                $40



Students (no continuing education)      $20               $20



There will be a limited number of scholarships available for students. 


Tuition includes:

* All registration and conference materials

* Continental breakfast and refreshments

* Continuing education credits at the professional rate


Instructions for registering at

1.  Click on ‘Register Now’ (small box at bottom of page)

 2.  If “Becoming a Trans Knowledgeable Provider” appears under ‘Shopping Cart’, click on ‘Checkout’ (think of this as ‘continue’).

 3.  Register as a new registrant or sign in if you already have an account (username is your e-mail). You do not have to answer questions about your health insurance!

 4.  When the conference name appears again, click on ‘Checkout’ (again, think of this as ‘continue’)

5.  Continuing Education Credit – Please use dropdown list for credential or choose Not Applicable (you must complete this or click on N/A). Click on ‘continue’.

 6.  Enter your promotional code if applicable (please see above). Click on ‘Apply to Total’!

 7.  Add credit card information if applicable and click on ‘Process Payment’.

8.  Complete Transaction and print your receipt.

Please direct general questions and requests to pay via a Journal Transfer to Nancy Mundy at [email protected]. Full tuition must accompany registration. A $25 administrative fee will be deducted from all refunds for cancellations. No refunds can be issued once the program has begun. Please register by July 19, 2019 to take advantage of the lowest tuition rate. 


We encourage participation by all individuals.  If you have a disability, advance notification of any special needs will help us better serve you.  Please notify us of your needs at least two weeks in advance of the program by calling Nancy Mundy at 412-204-9090.



Additional Information


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